About
Learn how to master difficult conversations with confidence and respect in this 3-hour on-demand video course. Includes detailed workbook with practice exercises and guidance on how to immediately incorporate new skills into your conversations. Includes lessons on communication obstacles, psychological influences, assertiveness styles, empathy, reflective listening, respectful expression of your own views and feelings, how to skillfully manage arguments and conflict to strengthen relationships, setting your personal conversation boundaries, and more! Program Fee - $48